Welcome to Melt ’n’ Mirth. These Terms & Conditions ("Terms") govern your use of our website and services. By using this site, you agree to be bound by these Terms. If you do not agree, please do not use the site.

1. Who Can Use Our Website

  • By using this website, you confirm that you are at least 18 years of age, or are accessing the site under the supervision of a parent or legal guardian.
  • You must have the legal capacity to enter into binding agreements.

2. How Orders Are Processed

  • Once you place an order through our website, you will receive an order confirmation email.
  • Orders are subject to availability. In case of unavailability of any item, we will notify you and provide options such as:
    • Substitute with a similar item of equal price.
    • Offer a refund for the unavailable item.
  • Orders are processed only after full payment is received.
  • Orders are shipped within the estimated processing time mentioned on product pages, excluding public holidays or other unavoidable delays.

3. Pricing Details and Errors

  • All prices are listed in Indian Rupees (INR) and include GST where applicable.
  • We make every effort to ensure prices and product descriptions are correct at the time of publishing.
  • In the event of a pricing or typographical error, we reserve the right to cancel the order or contact you for further instructions.
  • Promotional pricing and discounts are subject to terms of individual offers and can be modified or withdrawn at our discretion.

4. Right to Refuse Service or Cancel Orders

  • We reserve the right to refuse service to anyone for any reason at any time.
  • We may cancel any order:
    • If we suspect fraudulent activity or violation of these Terms.
    • If the product becomes unavailable.
    • In case of pricing errors or incorrect product descriptions.
  • If an order is cancelled after your card has been charged, we will issue a full refund to the original payment method.

5. User Account and Password Responsibilities

(Include this section only if you allow customers to create accounts — if not, you can skip this)

  • If you create an account on our website, you are responsible for maintaining the confidentiality of your account and password.
  • You agree to accept responsibility for all activities that occur under your account.
  • You must notify us immediately if you believe your account has been compromised or used without your authorization.

6. Disclaimers on Product Images

  • All photographs, product images, and descriptions on our website are for illustrative purposes only.
  • The actual products delivered may vary slightly in appearance, color, packaging, or contents due to:
    • Product availability
    • Supplier changes
    • Seasonal variations
    • Handmade nature or personalization of certain items
  • Photographs are for representation only; actual product may differ from image.