1. What Data We Collect

When you browse our website or place an order, we may collect the following information:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information (processed securely via payment gateways — we do not store your card details)
  • Order history
  • IP address and device/browser information
  • Cookies and usage data (explained below)
  1. How We Use Your Data

We use your personal information to:

  • Process and fulfil your orders
  • Communicate with you about your orders, account, or inquiries
  • Send you order confirmations, shipping updates, and important service notices
  • Improve our website and user experience
  • Send promotional emails, newsletters, and marketing messages (only if you opt in — you can unsubscribe anytime)
  • Prevent fraud and ensure website security
  • Comply with legal and regulatory requirements
  1. Third Parties We Share Data With

To fulfil your orders and run our business, we share necessary information with trusted third parties, including:

  • Payment gateways (e.g., Razorpay, PayU, Stripe, etc.)
  • Courier and logistics partners (e.g., Delhivery, Bluedart, DTDC, India Post)
  • Email service providers
  • Analytics and website tools (Google Analytics, Meta Pixel, etc.)

We do not sell or rent your personal information to third parties for their marketing purposes.

  1. Cookies & Tracking

We use cookies and similar technologies to:

  • Understand how you interact with our website
  • Provide a better user experience
  • Track website performance
  • Run marketing and retargeting campaigns

You can control cookies through your browser settings. Disabling cookies may affect your browsing experience.

  1. Opt-Out & Data Deletion

You have the right to:

  • Unsubscribe from marketing emails at any time by clicking the unsubscribe link in our emails
  • Request deletion of your personal data from our records
  • Access or correct your personal data

To make a request, please contact us at:
[Your Email Address]
[Your Phone Number]

We will respond within 7-10 working days.

  1. Data Security

We use industry-standard measures to protect your personal data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

  1. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will always be available on our website with the effective date.

  1. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at:
[Your Email Address]
[Your Phone Number]