- Shipping Areas
- We currently ship to all serviceable locations across India.
- We do not offer international shipping at this time.
- Estimated Shipping Times
- Metro Cities: 3–5 working days
- Other Cities & Towns: 4–7 working days
- Remote/Rural Areas: 5–10 working days
Note: Estimated delivery times are from the date of dispatch, not the order date.
- Handling Time Before Dispatch
- Orders are usually processed and dispatched within 2–4 working days after the order is confirmed and payment is received.
- Orders with customized products may require additional processing time — this will be mentioned on the product page.
- Delivery Partners Used
We work with reliable logistics partners such as Delhivery, Bluedart, DTDC, India Post, and other region-specific couriers to ensure safe and timely delivery.
- Delays Disclaimer
- While we aim to deliver on time, delivery may be delayed due to circumstances beyond our control, such as:
- Public holidays & weekends
- Weather conditions
- Natural calamities
- Political disturbances
- Unexpected courier delays
In such cases, we will keep you informed of any major delays.
- Delivery Attempts & Re-Delivery
- Our courier partners will typically attempt 2 deliveries.
- If the recipient is unavailable at the address provided:
- The courier will attempt to contact the recipient by phone.
- If delivery fails after the allowed attempts, the package may be returned to us.
- Re-delivery may be arranged at the customer’s request and cost (re-shipping fee will apply).
- Responsibility for Delivery Failures
Melt ‘n’ Mirth is not responsible for delivery failures arising from:
- Incorrect, incomplete, or outdated shipping addresses provided by the customer.
- Recipient unavailability at the time of delivery.
- Refusal to accept delivery by the recipient.
- Delays caused by third-party courier services once dispatched.
In such cases, refunds will not be issued, and re-delivery (if arranged) will incur additional charges.